Privacy Policy
Draft for review. This page was prepared as a starting point. Items marked [TO CONFIRM] need your business details before the shop goes live, and the wording should be checked by someone qualified.
Who we are
Belfast Pet Supplies is the data controller for the personal data collected through this website.
[TO CONFIRM: the registered business name, trading address and any company registration number]
What we collect
- Order details — your name, delivery address, email address, phone number and what you bought, so we can fulfil and deliver your order.
- Account details — if you create an account, your email address and order history.
- Enquiries — if you use the contact form, the details you give us plus the message you send.
- Technical details — the pages you visit and how your device connects to the site, collected through cookies.
Why we collect it
We collect personal data to take your order, deliver it, deal with any query you raise, and keep a record of your purchases. We also use it to meet our legal obligations as a business.
Payment details
We never see or store your full card details. Payments are handled by [TO CONFIRM: the payment provider or providers you use, for example PayPal], who handle the payment under their own privacy policy.
How long we keep it
We keep order records for as long as needed for accounting and tax purposes, which is normally [TO CONFIRM: how many years you are required to keep them]. Enquiry details are kept only as long as needed to deal with the enquiry.
Who we share it with
We share your details with our [TO CONFIRM: delivery driver, courier or fulfilment partner] so they can deliver your order, and with our payment provider to take payment. We do not sell your details to anyone else.
Your rights
You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email info@belfastpetsupplies.com and we will deal with your request.
Cookies
We use cookies to run the shop, for example to keep your basket and to remember your choices. The cookie policy explains what they do.
Data protection
[TO CONFIRM: your ICO registration number, or that you are not required to register]